Skip to Content

Privacy Policy

Last updated: October 8, 2025

This Privacy Policy describes how VERA ORGANIC BEAUTY (hereinafter referred to as the "Site," "we," or "our") collects, uses, and discloses your personal information when you visit or use our services, or when you make a purchase at www.veraorganicbeauty.shop (hereinafter, the "Site") or when you communicate with us in any other way regarding the Site (collectively referred to as the "Services"). For the purposes of this Privacy Policy, the terms “you” and “your” refer to you as a user of the Services, whether as a customer, website visitor, or any other individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, do not use or access any of the Services.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or for any other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.

Collection and Use of Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set forth below, we may use the information we collect to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce the applicable terms of service, and protect or defend the Services, our rights, the rights of our users, and the rights of others.

Personal Information We Collect

The types of personal information we collect about you depend on how you interact with our Site and how you use our Services. The term “personal information” refers to information that identifies or describes you individually, as well as information that can be linked or associated with you. The following sections describe the specific categories and types of personal information we collect.

Information We Collect Directly From You

The information you provide to us directly through our Services may include the following:

  • Contact details: Include your name, address, phone number, and email address.
  • Order Information: Includes your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information: Includes your username, password, security questions, and other information used for account security purposes.
  • Customer service information: This includes the information you choose to provide in your communications with us, such as when you send a message through the Services.

Some features of the Services may require you to provide us directly with certain information about yourself. You may choose not to provide this information; however, doing so may prevent you from using or accessing these features.

Information We Collect About Your Use

We may also automatically collect certain information about your interaction with the Services (hereinafter, “Usage Data”). To do so, we may use cookies, pixels, and similar technologies (hereinafter, “Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information about your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify.
  • Our payment processors collect payment information (such as bank account, credit or debit card information, and billing address) to process your payment in order to fulfill your orders and provide the products or services you have requested, thereby enabling us to fulfill our contract with you.

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we—or the third parties we work with—may automatically collect certain information using online tracking technologies, such as pixels, web beacons, software development kits, third-party libraries, and cookies. Any information we obtain from third parties will be handled in accordance with this Privacy Policy.

Use of Your Personal Information

  • Provision of Services and Products: We use your personal information to provide you with the Services and, in doing so, fulfill our contract with you, which includes processing your payments, fulfilling orders, sending notifications related to your account, as well as your purchases, returns, exchanges, or other transactions, in order to create, maintain, and manage your account, arrange shipping, facilitate returns or exchanges, and provide other features and functionalities related to your account.
  • Marketing and Advertising: We may use your personal information for promotional and marketing purposes, such as sending you promotional, advertising, and marketing communications via email, text message, or regular mail, as well as to show you ads for products or services. This may include using your personal information to better tailor the Services and advertising both on our Site and on other websites.
  • Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activities. If you choose to use the Services and create an account, you are responsible for keeping your account credentials secure.
  • Communications and Service Improvement: We use your personal information to provide customer service and improve our Services. This is in our legitimate interest so that we can respond to you, provide effective services, and maintain our business relationship with you.

Cookies

Like many other websites, our Site also uses cookies. For specific information about the cookies we use in connection with the operation of our store, please see https://www.shopify.com/legal/cookies. We use cookies to operate and improve our Site and our Services, as well as to conduct analyses and better understand user interaction.

Most browsers automatically accept cookies by default, but you can choose to configure your browser to delete or reject cookies using your browser's settings. Please note that deleting or blocking cookies may negatively affect your user experience.

Disclosure of Your Personal Information

Under certain circumstances, we may disclose your personal information to third parties for the purpose of fulfilling contracts or for other legal reasons:

  • With vendors or other third parties that provide services on our behalf (IT management, payment processing, data analysis, customer service, cloud storage).
  • With business and marketing partners to show you advertisements and provide you with services.
  • When you instruct us, request us, or otherwise consent to our disclosure of certain information to third parties.
  • With our subsidiaries or within our corporate group.
  • In connection with business transactions, such as mergers, or to comply with applicable legal obligations.

We do not use or disclose confidential personal information without your consent or for the purpose of inferring characteristics about you.

Third-Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to unaffiliated sites or sites that are not under our control, you should review their privacy and security policies. We do not guarantee and are not responsible for the privacy or security of such sites.

Data on Children

The Services are not intended for use by children, so we do not intentionally collect any personal information from children. If you are a parent or guardian and believe that a child has provided us with their personal information, please contact us to request its deletion.

Security and Retention of Your Information

Please note that no security measure is perfect or impenetrable, so we cannot guarantee absolute security. The length of time we retain your personal information depends on various factors, such as the need to maintain your account, provide the Services, or comply with legal obligations.

Your Rights

Depending on where you live, you may have the following rights regarding your personal information:

  • Right of Access/Disclosure: Request access to the personal information we have about you.
  • Right to Deletion: Request the deletion of your personal information.
  • Right to Correction: Request the correction of inaccurate information.
  • Right to data portability: Receive a copy of your information or request that it be transferred.
  • Restriction of Processing and Withdrawal of Consent.

You may exercise any of these rights by contacting us using the contact information provided at the end of this policy.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, you can send us an email at vera@veraorganicbeauty.shop or contact us at the following address: Fesitranh, Edif de Condo del Valle #44, Suite 4, San Pedro Sula, 21102, HN.